I’m passionate about connecting with people and utilizing design to communicate effectively.
I’m all about the user. User-centered decision-making.
I place users at the core of my professional journey.
My insights create solutions aligned with business objectives.
I’m passionate about creating compelling infographics.
Case Studies. Diagrams. Storytelling about the user.
Data is powerful when accessible.
I can transform complexity into clear narratives.
Humanity is about connecting.
I connect with people with intention.
From my family to strangers, meaningful connections make me who I am.
I aim to improve people’s lives by enhancing their experience through design and research.
Case studies from 2019 – 2023
Creating a Data Diagram for Medicare
Our team reduced the data retrieval time for healthcare providers from 30 to 2 days by optimizing the complex Medicare claims data process.
There was no existing data diagram, so I created one.
Service Design Process for the Homeless
During COVID-19, I managed the existing phone call and Excel file process for Shared Housing while developing, testing, and implementing a step-by-step guide.
I led a team to create a map-based directory of free food in Los Angeles, designed for easy adoption by other cities.
I also developed and implemented a program empowering volunteers to verify the data.
Researching campus food insecurity, I identified a pattern: students lacked awareness of available resources. In response, I developed a mobile app addressing critical student needs, including food, money, and stress.